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Process Management: Documentation, Mapping & Analysis – Improving Business Processes for Effective Execution and Output

November 9, 2020 @ 2:00 pm - November 10, 2020 @ 4:30 pm

Why join the workshop?

This workshop will guide the participants in the proper documentation of business/operating guidelines and procedures together with its equivalent process map. This will help companies to document processes effectively leading to consistency of execution and outputs translating to a higher level of customer satisfaction.  The workshop will include a session on process analysis to guide the participants in identifying value add and non-value add activities to support process improvement.

Outline:

This hands-on workshop will cover the following topics:

  • What is a process

  • Key elements of a process

  • Process documentation

  • Process mapping

    • Linear Process Map

    • Functional Deployment Map

  • Process analysis and improvement

Methodology:

  • The program will be live/synchronous. The resource person will be speaking real-time (not recorded) to the participants discussing topics, facilitating activities for engagement and answering questions for clarity. Each session will have breaks every 45 minutes to 1 hour. 
  • The program will also have an output as proof of learning. 
  • Class size will be limited to a maximum of 20 participants so concerns of each participant can easily be addressed.

Who should attend:

The workshop is ideal for managers and staff who are involved in process documentation and analysis. Professionals who wish to understand proper documentation business/operating  guidelines and procedures are highly encouraged to attend.

Program Schedule:

2:00 pm to 4:30 pm

Introductory Rate:

Php 2,240 (Php 2,000 plus 12% VAT)

Details

Start:
November 9, 2020 @ 2:00 pm
End:
November 10, 2020 @ 4:30 pm

Organizer

Michael Victor Sibayan
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INQUIRER ACADEMY

2nd floor, Inquirer Academy Building
cor. Ponte St., 4168 Chino Roces Ave, Makati, 1204 Metro Manila
+63 945 215 8935 / (02) 8834-1557 / 8771-2715

GET UPDATES

Be one of the first to learn about our upcoming courses. Subscribe now!

INQUIRER ACADEMY

2nd floor, Inquirer Academy Building
cor. Ponte St., 4168 Chino Roces Ave, Makati, 1204 Metro Manila
+63 945 215 8935 / (02) 8834-1557 / 8771-2715