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Process Management: Documentation, Mapping & Analysis – Improving Business Processes for Effective Execution and Output
November 9, 2020 @ 2:00 pm - November 10, 2020 @ 4:30 pm
Why join the workshop?
This workshop will guide the participants in the proper documentation of business/operating guidelines and procedures together with its equivalent process map. This will help companies to document processes effectively leading to consistency of execution and outputs translating to a higher level of customer satisfaction. The workshop will include a session on process analysis to guide the participants in identifying value add and non-value add activities to support process improvement.
This hands-on workshop will cover the following topics:
What is a process
Key elements of a process
Linear Process Map
Functional Deployment Map
Process analysis and improvement
- The program will be live/synchronous. The resource person will be speaking real-time (not recorded) to the participants discussing topics, facilitating activities for engagement and answering questions for clarity. Each session will have breaks every 45 minutes to 1 hour.
- The program will also have an output as proof of learning.
- Class size will be limited to a maximum of 20 participants so concerns of each participant can easily be addressed.
Who should attend:
The workshop is ideal for managers and staff who are involved in process documentation and analysis. Professionals who wish to understand proper documentation business/operating guidelines and procedures are highly encouraged to attend.
2:00 pm to 4:30 pm
Php 2,240 (Php 2,000 plus 12% VAT)